What’s New with Support at Home?

A new eight-tier funding system will offer more tailored support, with up to $78,000 available for individuals with higher care needs.
Budgets will be set quarterly instead of annually, making it easier to manage spending and adjust as your needs change.
You’ll have access to a clear, standardised list of services, so you’ll always know what support you’re entitled to.

Support at Home Funding

Classification Levels

There are 8 classification levels of funding available under Support at Home.
The dollar figures shown below are current estimates provided by the Australian Government and are subject to change.

Funding Level

Quarterly Budget

Annual Amount

Level 1

$ 2,674

$ 10,967

Level 2

$ 3,995

$ 15,982

Level 3

$ 5,480

$ 21,920

Level 4

$ 7,386

$ 29,545

Level 5

$ 9,884

$ 39,535

Level 6

$ 11,989

$ 47,957

Level 7

$ 14,531

$ 58,122

Level 8

$ 19,427

$ 77,709

Support at Home Additional Funding

Up to $6,000

Restorative Care Short-Term Pathway

Up to $6,000 (16 weeks) for extra nursing and allied health support to help you regain strength and independence after illness, injury, or a hospital stay.

Up to $25,000

End-of-Life Short Term Pathway

Up to $25,000 (12-16 weeks) for additional in-home care for people nearing the end of life to support with palliative care at home.

Up to $15,000

Assistive Technology and Home Modification

Up to $15,000 in funds to spend on assistive technology and/or home modifications (AT-HM) to help participants live more independently and safely by providing tools like mobility aids or physical changes to their homes, such as grab rails or ramps.

Support at Home Services

Support at Home is designed to meet individual needs by offering a clear and structured list of services, grouped into three distinct categories. Each category is funded differently, with contributions tailored to your personal financial situation.

Clinical Care ↓

Clinical Care

Clinical Care includes services like nursing (e.g. wound care, medication help, continence care) and allied health (e.g. physiotherapy, occupational therapy, podiatry).

These services are fully funded by the government, so there’s no cost to you — no matter your financial situation.

Full Pensioner: 0%
Part Pensioner: 0%
Self-Funded Retiree: 0%

Independence Supports ↓

Independence Supports

This category covers help with everyday activities to support your independence.

Services may include:

Personal care (e.g. showering, dressing)
Social support and community access (e.g. transport to appointments)
Respite care to give carers a break

You may be asked to contribute to the cost of these services, depending on your financial situation:

Full Pensioner: 5% contribution
Part Pensioner: 5% to 50% contribution
Self-Funded Retiree: 50% contribution

Please Note: If you are a Grandfathered Home Care Package (HCP) recipient (approved before 12 September 2024), you won't be worse off under the new Support at Home arrangements. You’ll never pay more than your current Income-Tested Fee (ITF).

Everyday Living ↓

Everyday Living

This category includes everyday services that help you maintain a safe, clean, and comfortable home.

Support may include:

House cleaning
Gardening
Shopping
Meal preparation

Depending on your financial situation, you may be asked to contribute to the cost of these services:

Full Pensioner: 17.5% contribution
Part Pensioner: 17.5% to 80% contribution
Self-Funded Retiree: 80% contribution

Please note: If you are a Grandfathered Home Care Package (HCP) recipient (approved before 12 September 2024), you will not be worse off under the new Support at Home arrangements. You’ll never pay more than you currently do under your Income-Tested Fee (ITF).